SALON POLicy

Booking
NO DEPOSIT=NO APPOINTMENT!!!! DEPOSITS ARE NON-REFUNDABLE. Deposits go towards service.  For your convenience and mine, ALL appointments are required to be scheduled online. Be sure to book for all of the services you will want to receive accordingly. Due to time restraints, additional services may not be able to be added the day of. Also, please be aware that the listed service times are not exact, and ALL PRICES ARE STARTING PRICES. It's an estimate in regard to how long it may take to provide each service to each individual client. Book your appointment accordingly, some services may take longer than expected and I will not rush.

Tardiness
I'm aware that things happen and sometimes we get off schedule which is why I allow a 15-minute grace period when tardiness is communicated BEFORE scheduled appointment time. After 15 minutes, your appointment will be CANCELLED, and you'll be marked as a NO SHOW. If you're more than 15 minutes late and I'm still able to service you, a $10 late fee will be added to your service total. This is NON-NEGOTIABLE. Be advised that tardiness causes your appointment to run into someone else's appointment time and could cause my entire schedule to be thrown off. Please be RESPECTFUL of my time as well as the persons scheduled after you. 

Cancellations
If you need to cancel or reschedule, you can do so on your own. Please know that there is a fee for cancellations. Your card on file will be charged. Cancellations/rescheduling must be done 24-48 hours in advance before scheduled appointment. NO CALL/NO SHOW is UNACCEPTABLE, and you will be BLOCKED from booking any future appointments. 

Hair Preparation 
Braiding services DOES NOT come with a shampoo unless the service is added during booking. Please make sure your hair is CLEAN of any oils or hair products. only leave-in conditioner & heat protectant. I will charge you a shampoo and conditioner fee, if your hair is not clean. Please make sure your hair blown out.


Kids & Extra Guest
Please NO EXTRA GUEST or company unless you're being serviced
(DROP OFF ONLY)
If your child has autism, parents are more than welcomed to stay.